Delivery and Refund Policy

DELIVERY
All your products will be shipped out within 10 business days after placing the order.
RETURNS
You can return any product you order from Rawolution within 14 days from the day of delivery.
Products that are being returned may not be worn, washed or damaged.
To arrange a return you can send an email to info@rawolution.net and let us know which products
you want to return. After notifying you can ship the product(s) you want to return. Please note that
for international orders shipping costs will be paid for by the customer.
Our conditions for returning products are as follows;
The product you want to return should be shipped unworn and unwashed. The product should be
packed without any damage in their original packaging and then be returned to the returns
address that Rawolution has provided you.
We cannot accept returns that don’t have their original packaging, or where the packaging is
damaged, has a sticker from the cargo company on it, has duct tape on it, or where the original
packaging is damaged in any other way. If we receive products in a damaged state we will return
them to the sender and all extra shipping costs will be paid for by the customer.
If the product to be returned had any accessories when initially delivered, all these accessories
have to be packed without any damages in their original packaging and need to be returned as
well.
If any clothing has been worn, washed or altered, we can’t accept the return of these products.
If because of the specifications of the product, it is not suitable to be returned or if by returning
the product the expiration date will have passed and the product will be unsellable, the product
cannot be returned.

EXCHANGES
Once your request has reached us together with the product you wish to exchange, we will
inspect it and if approved, we will ship your desired product within 10 business days, if it is in
stock.
If the product isn’t in stock we will refund you the price of the product in the same way as your
initial payment was made.
You can exchange your product for a different type of product.